Fulfillment & Returns

Backyard Brothers, LLC, at BackyardBrothers.co, provides service subscription and billing on this site after clients ("the client" or "Client") have agreed to Backyard Brothers’ pool service, repairs, or a project.

The client will make payment for services supplied as agreed upon prior to Backyard Brothers beginning service, repairs, or agreed-upon project. Variation of payment terms may be by written agreement between Backyard Brothers and Client.

As a service-based operation, Backyard Brothers may offer a re-performance of service, albeit not return/refund: If the client is not satisfied with the service performed by Backyard Brothers and notifies Backyard Brothers within 24 hours of the service being performed, Backyard Brothers will repeat the service at no additional cost to the Client.

See our full Terms of Service here.